Home Health Safety • Download Developing Performance Support for Computer Systems: A by James R. Williams PDF

Download Developing Performance Support for Computer Systems: A by James R. Williams PDF

By James R. Williams

Constructing functionality aid for desktops: a method for Maximizing Usability and Learnability offers specified making plans, layout, and improvement counsel for producing functionality help for brand new or upgraded desktops. functionality help comprises documentation, on-line support, coaches and wizards, education, and different fabrics essential to allow clients to accomplish their jobs extra successfully and effectively.

This quantity bargains a method for maximizing ease-of-use and ease-of-learning via an built-in functionality help platforms process. The textual content presents how-to assistance all through that builders can observe on to the layout in their functionality aid instruments and items. instead of hide a couple of particular subject components, it examines the whole spectrum of functionality aid. The publication explains find out how to fit functionality help tips on how to job requisites, offers an summary of significant consumer features, and gives normal information for presentation, format, formatting, media choice, using colour and icons, and accessibility. review checklists are incorporated within the appendices and also are on hand online.

Although this ebook basically addresses the advance of functionality aid for big software program platforms, the foundations and ways are useful for any platforms improvement setting.

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Extra resources for Developing Performance Support for Computer Systems: A Strategy for Maximizing Usability and Learnability

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In addition to having strong team skills, design team members should have the following qualifications: Performance Technologists Performance technologists on the design team should have at least five years of experience in analyzing and specifying user needs and task requirements as well as designing appropriate performance enabling mechanisms. If possible, performance technologists should have a graduate level degree in performance or educational technology from a recognized educational institution.

2004 CRC Press Design Environments and Strategies 25 Strategies Development Time Sufficient time to develop quality products is critical to the success of any performance support developer. Obviously, the first solution to the insufficient time problem is to negotiate for additional time. However, this is rarely possible due to delivery schedules already established for delivery of the system. Project managers never want to miss target dates, particularly where the delivery of support material is the holdup.

Skill in using development tools is particularly critical in projects where there are a limited number of developers for specific product types. Standardization To standardize the development process, I highly recommend the use of the ISO standard for the human centered design of interactive systems (ISO 13407, 1999). This standard specifies the various design and development activities necessary to ensure that users are adequately considered throughout the process. , style guides). The use of standardized formats and content also will contribute towards easier and faster development.

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